Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Prepaid minutes error
mrs_missy
Newbie
‎02-16-2014 03:14 PM

I Recieved a text from verizon a week ago telling that i was out of pre-paid minutes. My phone is not capable to show me own the display screen how many minutes i have. So i text everyone that calls and to let them no that i was out of minutes to find out 5 days later i still had 350 min. The text was an error an under memu view all time it had me taking for over 30 hours and i only have a 500 min plan.  But things were errors that they couldn't do ANYTHING ABOUT

Labels (1)
Labels
0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Prepaid and mobile hotspot, whats the deal?
vzw_customer_support
Customer Service Rep
‎02-18-2014 03:41 PM

I apologize for the error you received regarding your minutes mrs.missy. Is it displaying correctly now, or are you still having issues? If you are still having trouble, I would recommend contacting our Prepay department at 888-294-6804, and they will be able to help you get this corrected.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply