Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
SIM CARD
Kwrosso
Enthusiast
‎03-01-2019 08:28 AM

I just bought a brand new Moto 10 plus. It won't work with one Sim card. It takes two. And it won't register with the one Verizon sim card I have now. What should I do?

Tags (1)
0 Likes
Reply
3 Replies
Correct answers are available for this post.
Re: SIM CARD
Ann154
Super User
Super User
‎03-01-2019 09:30 AM
The phone is likely NOT compatible with the Verizon Wireless network.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post.
Re: SIM CARD
vzw_customer_support
Customer Support
‎03-03-2019 08:35 AM

Hello, Kwrosso, and thank you for reaching out to us. What happens when you attempt to register this SIM card in your device? Do you happen to receive an error code?

0 Likes
Reply
Correct answers are available for this post.
Re: SIM CARD
boringusername
Master
‎03-03-2019 01:59 PM

Get your money back that phone isn't designed to work in the US on any carreir. It was made for India. get phones that are made for the US market

0 Likes
Reply