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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Service/sales notification can't be deleted

I have a #pixel 4A. Prepaid 5G plan. I ran out of data 3 days before end of month, and got a notification from Verizon that I don't have a Verizon wireless plan or I've used up all of my plan allowance please contact Verizon. It's sent from Carrier Setup. The new month has started, and I still can't delete this message. I deleted my Verizon app, and restarted the phone, nothing got rid of it. How do I eliminate this notification

Re: Service/sales notification can't be deleted
Customer Support

ecalderon455, we definitely want your phone working as it should. Try resetting your network settings by following the steps here→ . Let us know the outcome.