Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Directly after making a payment on my Prepaid account for unlimited talk, text & web, I no longer have access to the web. It gets me to a page that tells me I will be charged $.99 for a 24 hour period. There does NOT seem to be anything anyone can do and NO information from customer service has done anything. The tech department has told me they've fixed it, but NO. It STILL wants to charge me $.99 for a 24 hour period.
Is there ANYTHING someone at Verizon can do about this? I'm out in the field a lot and need a dependable service which this has certainly NOT been and combine that with no customer service or tech support, in my opinion makes the decision to change carriers a No-Brainer. I like the coverage, but I can't live with no web since I AM paying for it anyway. I'm losing business because of Verizon's lack of service. I agree that they've gotten WAY to big to be of any use to the common person on the street. MAYBE a business account would fare better, but it's looking like I'll be quitting Verizon for good if they can't get this problem fixed PDQ. I can't afford MY business to fail because VERIZON'S business isn't pulling their weight.
Oh no, I am sorry to hear your phone isn't working as it should be. What's the make and model of your device? Do you get any error messages? Have you been able to use your web access before? Please proivde additional details or reach out to our Prepaid team at 888-294-6804.
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Love the advice they keep giving out as I can't get through regardless.