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ON FEBRUARY 5, 2015, MY ACCOUNT STATUS CHANGED. WILL I RECEIVE A REFUND OF $105.92 OF THE UNUSED MONEY IN THE ACCOUNT?
THE ACCOUNT LATER EXPIRED AND WAS REOPENED W/ $105.92 IN THE ACCOUNT: HOW WILL I RECEIVE CREDIT?
GRAHAM
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angeli3270,
I can understand your concerns in wanting to check on this balance. It does sound like you're referring to a Prepaid account. In this case we'd need you to reach out to our Prepaid department at 888-294-6804. Please let us know and share some additional details if it is in fact a post paid account. Thanks!
TrevorC_VZW
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Are you prepaid or postpaid?
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Verizon doesn't normally give refunds for monies you deposit into a pre-paid accounts.
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That is your third blank reply so here's the information you can contact VZW at.
(800) 922-0204
6 AM - 11 PM, Mon - Sun
Customer Service - Prepaid
(888) 294-6804
6 AM - 11 PM, Mon - Sun
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angeli3270,
I can understand your concerns in wanting to check on this balance. It does sound like you're referring to a Prepaid account. In this case we'd need you to reach out to our Prepaid department at 888-294-6804. Please let us know and share some additional details if it is in fact a post paid account. Thanks!
TrevorC_VZW
Follow us on Twitter @VZWSupport