WILL I RECEIVE CREDIT OR A REFUND FOR $105.92 UNUSED ON 2/05/2015, WHEN MY ACCOUNT STATUS CHANGED & LATER EXPIRED? WHAT HAPPENS TO THE MONIES IF NOT CREDITED OR REFUNDED?

[angeli3270]

ON FEBRUARY 5, 2015, MY ACCOUNT STATUS CHANGED. WILL I RECEIVE A REFUND OF $105.92 OF THE UNUSED MONEY IN THE ACCOUNT?

THE ACCOUNT LATER EXPIRED AND WAS REOPENED W/ $105.92 IN THE ACCOUNT: HOW WILL I RECEIVE CREDIT?

GRAHAM

[winterbaby18]

Are you prepaid or postpaid?

[rcschnoor]

Verizon doesn't normally give refunds for monies you deposit into a pre-paid accounts.

[winterbaby18]

That is your third blank reply so here's the information you can contact VZW at.

Customer Service

(800) 922-0204

6 AM - 11 PM, Mon - Sun

 

Customer Service - Prepaid

(888) 294-6804

6 AM - 11 PM, Mon - Sun

[trevorc_vzw · Accepted solution]

angeli3270,

I can understand your concerns in wanting to check on this balance.  It does sound like you're referring to a Prepaid account.  In this case we'd need you to reach out to our Prepaid department at 888-294-6804.  Please let us know and share some additional details if it is in fact a post paid account. Thanks!

TrevorC_VZW

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