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Weird number on Usage Details
Irow
Member

I bought my girlfriend a cellphone a few months ago and all of a sudden the phone went out this morning and I haven't been able to contact her since. I logged into Verizon to check the usage and see if the account was still in good standing (it is).

 

I've periodically called the phone and just got straight to the voicemail. However, when I check the My Usage, I have an:

 

Outbound Call:

1115**********

 

The timestamp is always when I call the phone.

 

The odd thing is the 1115 and the rest of the number is her phone number.

 

I need some help. I'm not sure what is happening.

 

{edited for privacy}

Labels (1)
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Re: Weird number on Usage Details
budone
Community Leader
Community Leader

You will want to call into customer service. I do not believe anyone who frequents this board could handle that issue. 

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Re: Weird number on Usage Details
Lee-Lee
Novice

If the usage in the online account is not correct, I would suggest to visit the "contact us" link to have a ticket submitted for your online pre pay account.

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Re: Weird number on Usage Details
skullandbones
Member
this just means you accessed your voicemail from another phone by calling yourself and pressing #.
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Re: Weird number on Usage Details
angusmom
Member

I have the same question, except my # starts with "1121", then my number.  I never access voicemail from another number, and rarely at all.  Whenever I do, it posts completely differently.

Re: Weird number on Usage Details
Georgeglory3313

Did u ever find out why the 1121 is there. I have it alot

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