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Why can't I get money from my card on my account?
Regina2002
Newbie
‎10-03-2016 01:51 AM

I put 45.00 on a rechargeable card. When I enter the pin, it says the card has already been redeemed. How can I get my money on my account

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Re: Why can't I get money from my card on my account?
vzw_customer_support
Customer Service Rep
‎10-05-2016 02:04 AM

We want to ensure you get the assistance you need. Have you contacted out Prepaid department in regards to this? KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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