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Why does my device say I am roaming?
samnjdb06
Member

So I got my phone for Christmas and activated it and now it says voice roaming... It won't make or receive any calls. I called but they said it can't be fixed... Looks like a waste of money and I'm going to have to go to a different carrier!

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Re: voice roaming
vzw_customer_support
Customer Support

I'm sorry to learn of the issues you are experiencing with your phone samnjdb06! The Motorola Luge is part of out prepaid service equipment lineup. Please reach out to our prepaid customer service team at 888-294-6804 for further assistance with all your prepaid service concerns.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: voice roaming
Ann154
Community Leader
Community Leader

Which phone model and what is your zip code?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: voice roaming
samnjdb06
Member

Motorola luge I think... And 42776

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Re: voice roaming
vzw_customer_support
Customer Support

I'm sorry to learn of the issues you are experiencing with your phone samnjdb06! The Motorola Luge is part of out prepaid service equipment lineup. Please reach out to our prepaid customer service team at 888-294-6804 for further assistance with all your prepaid service concerns.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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