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device plan
sword007
Newbie

I have a mobile 4G device which I have bought with a 10gB prepaid amount.

Now I'd like to add another pre paid amount.

I put $50 into my account, but I still cannot use the device.

How do I do this?

And if I mistakenly added those $50 to my account: how do I get that back?

Number: [removed]

Phone number removed as required by the

Message edited by Verizon Moderator

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Re: device plan
vzw_customer_support
Customer Support

sword007,


We definitely dontt want you miss a moment of your service. I rely heavily on my service to be available as well. Let us address this for you and get this resolved. Help is here. We have a team of specialists in our Prepaid department that can help you. They can be reached at 888-294-6804.


JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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