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prepaid usage
joel3563
Newbie

why only dialed calls show up under usage with prepad?

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Re: prepaid usage
vzw_customer_support
Customer Support

Hi Joel3563, that's strange, both incoming and outgoing calls should show under your usage on My Verizon. When logging in, are you clicking View Usage? Are you sure you had incoming calls during the times you're reviewing?

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: prepaid usage
Minniehaha
Specialist

I went in an checked my calls and they also only show dialed calls. I think incoming calls only show for verizon to  verizon calls. I'm not really sure about the last part.But I checked all my inbound and out bound log and only my outbound show a number.

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Re: prepaid usage
joel3563
Newbie

thanks,i called and asked why ,was told id have to call a diff number and have a copy mailed. CRAZZZY

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