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voicemail
fchayman
Newbie

when i try to access my voicemail i get we're sorry your service does not allow you to complete this call message ms0 why? samsung galaxy j3 prepaid.

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Re: voicemail
Ann154
Super User
Super User

Did you recently get this phone number?  Did you setup the voicemail when you first got this number?  Are you trying to access the voicemail through the dialer application or the Visual Voicemail app?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: voicemail
vzw_customer_support
Customer Support

fchayman,

We want to get you connected with your voicemail. Just to make sure when calling your voicemail you need to dial *86 send. If you continue to have issues, please contact our prepay department at 888-294-6804. I am confident they will be able to assist you.

RobinD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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