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Familybase
MICCRE59
Enthusiast

Why on the family base app is there sometimes a call to the same number showing twice at the same time it was called or received?

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Re: Familybase
vzw_customer_support
Customer Support

We want to make sure that we find out what is being reported by your FamilyBase application. When did you initially notice this occurring?

HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Familybase
vzw_customer_support
Customer Support

That is a great question, Miccres59. Have you had this issue multiple times? Does this show on multiple lines or just a specific line?

JoshuaT_VZW Follow us on TWITTER @VZWSupport   If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Familybase
MICCRE59
Enthusiast

I've noticed it about a week or so ago. It doesn't happen on all calls or

texts just every now and then. It isn't any specific number either. I can

send you a pic of it. I appreciate the help.

On Aug 31, 2017 7:13 AM, "vzw_customer_support" <forums@verizonwireless.com>

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