Notifications only going to one parent

[bhunt88]

Notifications are only going to my phone with the exception of installing apps, which only go to my wife's phone. Pick me up and check-in also only go to my phone. I am the primary parent on the account.

Does anyone know how to fix this?

[vzw_customer_support]

We understand your concerns, do you know if her line is the Account Owner line for you My Verizon account? CecileC_VZW

[bhunt88]

I am the account owner.

[vzw_customer_support]

We want to make sure that you can get the best assistance possible. So we can help, please send us a Private Note. JoseL_VZW