Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Phone activity not showing in Family Base
swcunn
Enthusiast

How do I get the activity of my sons phone to show up on Family Base? All other lines are showing normally.

Labels (1)
0 Likes
Re: Phone activity not showing in Family Base
Ann154
Super User
Super User

Do any of the lines have an iPhone activated on them. The information from the iPhone might be different from other phones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Phone activity not showing in Family Base
swcunn
Enthusiast

Yes, but that phone is showing some information. It's an LG G5 that is

showing nothing at all.

0 Likes
Re: Phone activity not showing in Family Base
Ann154
Super User
Super User

Is the LG G5 running the Marshmallow update? I have read the Family Base application isn't very compatible with Android 6.0+ (Marshmallow).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.