Smart Family Activity not showing son's activity

[Ambane74]

The call log isn't working again for mine either. This is a few times in the last few months this has happened. It works then all of a sudden one day it doesn't and you never know how long it will last. This time the text log works but not calls. Using android phones. 

[vzw_customer_support]

We want to make sure this is addressed for you. What is your ZIP Code? Also, what is the make and model of both your phone, and your child's?