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Smart Family Location Sharing
seagodfl
Newbie
‎09-17-2020 02:35 PM

How can the Primary Parent's location be shared in Smart Family?  It allows the "Parent" location to be shared, but not the "Primary Parent"?  

2 people had this problem.
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Re: Smart Family Location Sharing
vzw_customer_support
Customer Service Rep
‎09-19-2020 03:02 PM

We want to make we have all the details to fully answer your questions.  Do you have a Premium Smart Family Subscription or regular Smart Family?  How are you currently attempting to view it and what device are you using to view it?

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Re: Smart Family Location Sharing
Dcovey1
Newbie
‎09-21-2021 10:15 PM

I also have this issue and we have premium plan and Motorola edge + devices

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Re: Smart Family Location Sharing
KH-OrnEsh
Moderator Emeritus
‎09-22-2021 07:34 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Smart Family Location Sharing
vzw_customer_support
Customer Service Rep
‎09-23-2021 10:34 PM

We want to get to the bottom of this. Please send us a Private Message. *Rebecca

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