Smart Family and Kids Messenger

[kbuschow]

I was unable to install 'kids messenger' (from Facebook) app on my child's phone until I unblocked Facebook from the "content block" portion of Smart Family.  Is there a way to use Kids Messenger and still block Facebook?

[vzw_customer_support]

kbuschow, we certainly hope the kids messenger can be used. While you had to remove the block for Facebook in order to install the app, did the app work after you re-added Facebook to the block list or did you obtain an error? If an error message was received, what was the message obtained?

EbonyR_VZW