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Verizon Smart Family
ccanario21
Newbie

I have blocked numbers through  Verizon Smart Family app for my daughters phone. It appears one of the blocked numbers is still able to send her texts. I don't understand why this is not working.

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Re: Verizon Smart Family
vzw_customer_support
Customer Support

I know the importanceof the blocks working as they should! What model is your daughters phone? Could the other person be using a 3rd party service to communicate to the phone instead of normal SMS text?

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