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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why Am I Unable To Install The Family Base Companion App?

I sent the Family Base Companion link to my daughter (5s on IOS 10) and when she tried to install the app, it said "Phone not Supported. Family Base extra features are not available for IOS at this time".  Why?

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Re: Unable to install Family Base Companion app
Customer Support

Help is here for you! Family Base is a very good option especially for parents. Unfortunately, the companion application doesn't support iPhones.BobbyN_VZW
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