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Why can my son text if he has used all of his data?
Marilyn10301
Enthusiast

I have unlimited calling and texting.

On Family Base I limited my son's line to 15 GB.  An agent told me that after he is out of data, he could still text and call, but his texts are undeliverable...why is that?

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Re: Family Base Question
SuzyQ
Super User
Super User

If he is sending group messages, or picture messages, or iMessages, or any other message app that uses data, then the messages will not send. They are using DATA.  Regular text messages using simple SMS should work. 

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Re: Family Base Question
rcschnoor
Super User
Super User

What phone does your son have. What app does he use to text?

If your son has an iPhone AND he is subscribed to iMessage, any "text" sent as an iMessage would be undeliverable unless he was on wifi since THAT is not a text. It is an iMessage, which bypasses the SMS/MMS infrastructure and instead uses Apple's servers. This type of "text" would need to be sent via wifi if your son has used all of his data.

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Re: Family Base Question
SuzyQ
Super User
Super User

If he is sending group messages, or picture messages, or iMessages, or any other message app that uses data, then the messages will not send. They are using DATA.  Regular text messages using simple SMS should work. 

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Re: Family Base Question
Marilyn10301
Enthusiast

I got it. Thank you

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Re: Family Base Question
Marilyn10301
Enthusiast

Thank you so much. I understand

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Re: Family Base Question
Weth
Legend

I wonder if there is an association between those that cannot budget data (especially 15 GB) over the course of a month and future inability to budget money?

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Re: Family Base Question
Marilyn10301
Enthusiast

Yes, definitely something to think about.

But in all fairness to him, we've moved and didn't have wifi for a few weeks.