Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Why is no activity appearing on family base?
hollyc897
Newbie

I'm having issues all the sudden as well. Family Base shows no activity on one of my lines. It has worked fine for over a year. I know there is activity.

Labels (1)
0 Likes
Re: Why is no activity appearing on family base?
vzw_customer_support
Customer Support

You came to the right place for assistance with FamilyBase holyc897. Let's make sure that the service is setup properly. Is there any activity on the line in question? When was FamilyBase setup for this line? As you share the details then we can look into the accuracy of the service.


ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes