Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
With family base, why is no activity appearing yet there is activity?
RJohnson052913
Enthusiast - Level 1
‎05-01-2016 09:47 AM

In having three exact same problem with family base

Labels (1)
Reply
1 Reply
Correct answers are available for this post.
Re: With family base, why is no activity appearing yet there is activity?
vzw_customer_support
Customer Service Rep
‎05-03-2016 09:55 AM

RJohnson052913,


Being able to fully manage and monitor account usage is a must. Do the managed devices have the FamilyBase Companion app installed http://vz.to/1riOIbR ? What activity is missing from the report for the lines?


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply