what do i have to do to install family base on my childs phone?

[cheril74]

what do I have to do to install family base on my childs phone?

[CherylH224 · Accepted solution]

Are you asking how to install the FamilyBase companion app on your child's phone (for Android only I believe)? Or are you just looking to enable FamilyBase so that it tracks and controls what your child does on their phone?

Here are some links from Verizon's site that may help - http://www.verizonwireless.com/support/verizon-familybase-faqs/

How to Use Guide: Verizon FamilyBase | Verizon Wireless

[cheril74]

I am wandering if I have to have actual access the the child phone and if they will be aware the app is installed

[CherylH224]

Yes, you will need to install the app from the child's phone. Yes, the child will be able to see the app is installed. They could even uninstall it.

From Verizon's FB FAQs:

If your child removes or disables the FamilyBase Companion app, you’ll be alerted within 24 hours and be provided instructions for how to reinstall the Companion app. When this occurs, FamilyBase won’t be able to detect phone activity between the time when the app is disabled or removed and the time when the alert is sent.

If your child continually removes the FamilyBase Companion app to get around the on-demand lock feature, try using the time restrictions in FamilyBase to set times for appropriate phone use.