#Android13
It's been 2 weeks since the update came out but I still have not received notice. I check everyday. I haven't seen any notices or schedule from Verizon. Anyone have any updates?
On my Samsung Galaxy S22 Ultra, I received and was able to Update Software to Android 13, back on October 27, 2022. What type of device are you using? It may be s heduled for later depending on the device you utilize.
I have S22 ultra. I heard they even started updating S21 and I still haven't received my update notification
I wish I could help, although I would strongly suggest calling into Verizon and speaking with a Tier II Tech.
I wish you the best of luck.
If the update is not available in the settings, we would need to wait until Samsung releases it.
>Patricio
@jmartinez168 I just checked for updates on my phone and it is downloading now!
Thank you very much for keeping us in the loop, arc549. I am here for support and standing by to help as needed!
*Cheyenne
Unhelpful answer. Samsung already released the update, and if you're from Verizon customer support, how come you don't know that?.
It's Verizon that is holding up the release of the update for S21 Ultra devices, not Samsung.
Here's why I say it's Verizon that's holding up the S21 Ultra One UI5.0 and Android 13 update:
My wife's Verizon S21+ already received the update two weeks ago. TMobile and AT&T have also released the S21 Ultra update more than a week ago.
Verizon has apparently release the Android 13 update for all S21 and S22 models now, EXCEPT the S21 Ultra 5G model.
Why does Verizon always lag behind with updates?
We understand that you're eager to get your device updated. The update does come from the manufacture, then we do need to properly test its compatibility with all of our apps and services. This is to protect the functionality of your device. All the information we have available regarding updates for the S21 Ultra can be found here: https://www.verizon.com/support/samsung-galaxy-s21-5g-update/ .
*Ellisandra
https://www.verizon.com/support/software-updates-5g-ultrawideband/
I am still on G996U1UES5CV18 on S21+ 5g
@jmartinez168, do you have an unlocked phone? I have an unlocked 22 Ultra and I too check every day for the update to no avail.
Yes. Unlocked. Purchased through Samsung. They had the best trade in value. 😆
Yep! Same here! I am guessing they are giving preference to the locked phones first which would be ridiculous if that were the case. Hopefully we get the update soon.
If you have an unlocked Galaxy S22 series smartphone and live in the United States but haven't received the update yet, then you can go to the Settings app and navigate to Software Update, and then tap on Download to install the new update.
I have been doing that. Everyday since the end of October. It says the update from sep 29 is the last update. Doesn't say new update available. 😥
Connect the Samsung Galaxy S22 Ultra with your PC using the USB cable.
If this screen appears, an update is available. To install the software update, choose Firmware upgrade and follow the on-screen instructions. ...
If this screen is not displayed, the Samsung Galaxy S22 Ultra already has the latest version
I assume you mean using the Smart Switch Desktop App in conjunction with your instructions? I did that last night and despite it saying I have the latest version, I'm still on Android 12 with the October Security Update.
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