Can't add email accounts - existing gmail or optonline.net or yahoo mail
dbmethods
Newbie

I believe this is Verizon issue now. The Galaxy Droid is capable to add new Gmail account.

But every time I try to add account on existing gmail account, I got many times on user / password do not match.

Same on Yahoo Mail.

 

Surprisingly, I try to login Fidelity Broker service site, no problem.

 

Phone is Samsung Galaxy S i500.  How to get help from here?

 

Can I connect this by USB to a computer ; so capable to dig out more error messages?

 

To the newly added Gmail account, how to find out pop server info?

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1 Solution
ArnettH_VZW
Verizon Employee

Hello dbmethods,

 

May I ask is there an email account already setup on your Fascinate? Are you able to send & rec emails from the original Gamma acct? Just to make sure that we cover all the bases, may I have you verify that you are able to browse the web on the device's browser. Also, have you verified that the mail settings on the Gmail that you are trying to setup has POP enabled? If so, I would recommend changing your Gmail password and try to set it up on the device. If it's successful, you can change your password back to the desired phrase and update the password on the device. I have taken the liberty to post the POP server info below.

 

incoming server settings (POP)

pop.gmail.com

incoming port 995

SSL - yes

 

 

incoming server settings (MAP)

imap.gmail.com

incoming port 993

SSL - yes

 

outgoing server settings (POP or IMAP)

smtp.gmail.com

outgoing port 465 or 587

SSL - yes

 

Hope this helps. If you have any add'l questions, don't hesitate to reply to this posting.

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ArnettH_VZW
Verizon Employee

Hello dbmethods,

 

May I ask is there an email account already setup on your Fascinate? Are you able to send & rec emails from the original Gamma acct? Just to make sure that we cover all the bases, may I have you verify that you are able to browse the web on the device's browser. Also, have you verified that the mail settings on the Gmail that you are trying to setup has POP enabled? If so, I would recommend changing your Gmail password and try to set it up on the device. If it's successful, you can change your password back to the desired phrase and update the password on the device. I have taken the liberty to post the POP server info below.

 

incoming server settings (POP)

pop.gmail.com

incoming port 995

SSL - yes

 

 

incoming server settings (MAP)

imap.gmail.com

incoming port 993

SSL - yes

 

outgoing server settings (POP or IMAP)

smtp.gmail.com

outgoing port 465 or 587

SSL - yes

 

Hope this helps. If you have any add'l questions, don't hesitate to reply to this posting.

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lagunigu
Newbie

How can I delete e-mail account? As I cannot send and receive e-mail, I am going to add the account after deleting it.

 

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dbmethods
Newbie

It is my password problem, I finally corrected it.

My BIG mistakes, nothing wrong on the phone or Verizon.

 

Thanks

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