Trade In Credit
Disappointed-Customer

I traded in my pristine Note 20 Ultra. The promotion was a $1000 credit, the same I could have gotten from my previous carrier AT&T. The credit I received was $220 not $1000. The reason given? They phone carrier was not what was expected. It says the phone carrier is Verizon when I switched from AT&T to Verizon. I'll called later today and hopefully this will be resolved. 

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vzw_customer_support
Customer Service Rep

Hi there, thank you for reaching out to us today, let's take a closer look into this with you. Please sendus a Private Note. 

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