Verizon says unlimited data plans are on the way out!
carseller0822
Contributor - Level 3

Just ran across this article http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/ and wanted to get feedback from other current unlimited subscribers.

I don't see how Verizon can do this? We sign a contract with them, in good faith and now they want to change the rules? If VZW does this and Google makes the future Nexus devices GSM only http://blog.chron.com/techblog/2012/05/google-to-expand-the-nexus-line-with-more-smartphones-tablets... I guess I'll take my 10+ years and 4 lines elsewhere.

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oldmanmt
Newbie

I'm cancelling my S3 and going from my droid X back to my LG 6100. I'll carry both 6100 and droid X as I did in the days of cellphone and PDA. I'll use the wi-fi on the droid X for web and the 6100 for calls. I've had it with increases.

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LRushforth
Newbie

Switching to the new plan is optional.  See http://bit.ly/Ky30dS.  That web page has a link to a "calculator" so that you can compare the new plan with your existing one.  For some people, the new plan can save money.  For those with unlimited plans that really use them, the new system will cost more.

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michaeljtimko
Specialist - Level 1

I wouldn't exactly call the new share everything plan an option.  I would more or less call it a demand.  Its like the schoolyard bully shaking down the smaller kids.  If the new plan was an option, then Verizon would not be taking away unlimited data if you want to keep getting phones at subsidized costs.  This is why their actions are a demand.

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JimDandy
Enthusiast - Level 3

What most people do not understand is what you just said. In no way id unlimited an "option " or a choice. If you do not updated your phones plan it will go into a month to month plan. It was explained to me at a Verizon store in my area like this. If you buy your phone at full price and not update your contract it falls into a month to month plan contract and means if Verizon wants to cancel your unlimited they can and only give you 15 days notice and they explained to me after everyone that was left on the unlimited plans do one or the other they will cancel ALL month to month plans still carrying unlimited because the people have already invested alot of their money into a smart phone that will only work on the Verizon network. It doesn't matter if you want to go onto their plans or not. This person showed me an article from the paper where a Verizon rep. states that Verizon is getting rid of ALL data plans for phones and push everyone into shared plans except for a few dumb phone plans.

GOD loves YOU and there is NOTHING you can do about it!

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kdgentry
Newbie

I think it would be a public relations nightmare if they were to say you can have unlimited data as long as you pay full price for the phone, then cancel that option the next month because your contract expired.  They would be far better off just saying the option for unlimited data expires when your next contract does.  They gain nothing from a public relations disaster by making you pay full price for retaining unlimited data then telling you to go away the following month.

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Tidbits
Legend

You have 4 options...  Choose that plan and take subsidization, buy a device outright and keep it, or move to another carrier, or cancel all cellular services you have when you are out of contract(unless you are willing to pay the ETF).  They may not be the options to your liking, but they are still options.

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rcschnoor
Legend

You also have the option of choosing one of the tiered data plans if you want to get a subsidized phone.

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seh2008
Newbie

I spoke with a rep and she said VZW wasnt going to do away with unlimited data. She stated that there were too many people that had it and if they did that it would turn a lot of people into other direction (ie, staight talk, and other carriers that are cheaper). Yes their data is slower but it still works and a lot of people I know have already changed to these carriers because they are scared of paying too much. I myself happen to love VZW. I would not have another carrier. I have had nothing but great service from them. If they decide to make me change then so be it. I will pick the best data plan suitable for my family. At least I know its a reliable service. They have went out of their way to make sure Ive had great customer service. If I have had issues with anything concerning my bill, they fix it.

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JimDandy
Enthusiast - Level 3

At this point anyone that believes a Verizon rep. saying its not going to happen is screwed.  After seeing it in the news.in newspapers and online you can believe its going to happen. When Verizon holds a press conference about it theres no reason to believe Verizon reps. Their only out to make a commission and go onto the next one. Thats why they handle customers the way they do in their stores, put your name on a screen and in an hour or so they will call your name and there will still be atleast four Reps standing around talking with each other your only dollars to them.

GOD loves YOU and there is NOTHING you can do about it!

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Tidbits
Legend

They are doing it...  The only way you can keep it is by buying a device outright and not taking subsidization.

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JimDandy
Enthusiast - Level 3

After talking to a Verizon person lastnight for a few hours I was told some really stupid stuff as well as finding out some stuff most people here do not know about their accounts. First I found out that if you go into a Verizon store to see about upgrading your phone or look online what they tell you is not what it might seem. For example , My phone , as well as two others show on our account that they are up for their updates on the same month , Aug. of this year . BUT their contracts are not up untill Dec. of this year ,and if we do early term on mine ( a smart phone ) and my kids ( both just reg. phones ) the early term fees are as follows. My smart phone - $175.00 My daughters dumb phone $170.00 My sons dumb phone $85.00 and when I asked why one of the dumb phones is so high but both end at the same time I was told it was because my daughter changed her phone before her upgrade was allowed EVEN THOUGH I BOUGHT IT ONLINE AND NO FROM VERIZON ! I was also told my wifes early term fees would be $175.00 for her dumb phone she picked up in Oct. of last year and when I asked why I was told it was because she down graded from her data phone and shes still under her data contract even though she no longer has data , can not get data and they would not let her go back to a data plan unless she pays full price for her new smart phone AND pays early term fees for her phone plan THAT IS STILL ON HER DATA CONTRACT . what a BIG BIG ripoff , how can they get away with this. Oh , and by the way. If you have more then one phone Verizon Wireless Reps. can upgrade YOUR phone using the TIME FROM ANOTHER phone and get this THEY DO NOT NEED YOUR PERMISSION or even tell you . ALL of my phones contracts are screwed up because of this happening.

Second : This same Verizon phone rep. told me that everything I have been hearing on the news , online , from the news papers and even from Verizon about UNLIMITED DATA being grandfathered out WAS A LIE ! He said that I WOULD NOT have to pay full price for my phones to keep unlimited and that my contract will not and can not be changed no matter what even Verizon says. Is this what their having Reps. saying now ? The only part of that I can beleive is when he said they have been under constant complaints from customers not happy over this change so now I found out lastnight that because Verizon only lets me see when my next upgrade is and nowhere could I find when the contracts end I have to wait till Dec. of this year before I can change to another company. Before lastnight my wife and I were not together in leaving Verizon but now we are . I found out LASTNIGHT that Sprint gives discounts to Pastors and people working in a church ( My wifes a Pastor and my daughter and I both work for churchs ) and that our discount on FOUR smart phones with UNLIMITED EVERYTHING will cost around $170.00 plus taxs but what really makes me upset is finding out Verizon HAD ONE AS WELL! They have known about my wife being a Pastor of a church FOR YEARS and NOONE said anything !

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kdgentry
Newbie

JimDandy:

It sounds like that service rep you talked to is confused.  Every Verizon representative I've spoken with says you need to purchase the phone to maintain your unlimited data plan.  The talk online of it isn't rumors or random blogs speculating.  It's quotes form Verzion headquarters.

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curtterp
Specialist - Level 1

Jim,

You can see when your contract ends on your phones in MyVerizon. When you log into MyVerizon, go to Documents and Receipts. You will see a listings for your bills from the past year. Above the grid, look for the dropdown box that has Account in it. Drop that down and go to one of the phones.

There you will find equipment upgrade document. Click on that, and the contract end date is right there, near the top of the document. Each phone will have it's own contract end date, so you will need to look at each phone.

As for using another line for an upgrade without your consent, that is hard for me to believe. I think  that the rep is giving you a line of what comes out of a bulls posterior. At least in my experience, my main line was upgraded early twice, once to get the Droid X when it was launched, and the other was to get the Galaxy Nexus when it was launched. That was something that Verizon did on its own, I did not ask for it or inquire about it. It just showed up in My Verizon. None of my 3 secondary lines had their contract end dates move as a result of this. (One line has been out of contract for years, one has been out of contract for almost a year, the third is out of contract at the end of this year).

As for the Pastors discount, that would be something you would have to request specifically. I get an employees discount because of who I work for. There are people that I work with still do not know about Verizon's discount for our employer. Unless you actually ran into a really good local rep, people would not just let you know about the discount, and I am thinking that most of the local reps have no clue that Verizon gave a discount to Pastors.

So check out My Verizon's Document and Receipts section. (or find the original paperwork when you got any new phone for any line)

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JimDandy
Enthusiast - Level 3

Understand that I had spent a long time on my account trying to find this information and could not find it . It is made hard to find and their " updating your phone " is what alot of people think is their contract date. The contract end date should be next to the update phone dates. I can say though that they not only used one of the other phones updates on a differant phone on my line but as I understood the rep. lastnight this has been done ALOT of times on my account. What I can not understand is where Verizon thinks they can charge a smart phone early term. fee for a contract that has a DUMB phone , how can this be legal? I have also had constant problems with Verizon with my daughters phone. I first had them block all web , data and texting from the phone and THREE times it suddenly becomes unblocked and after being tired of this and being told be Verizon that the only way to stop the problem was to PAY MORE , $10.00 a month for unlimited texting . Then the web kept getting unlocked and I locked it out of her phone so it couldnt be used but now I find out their also telling me that her early term fees if I close my account today is $170.00 EVEN THOUGH BOTH HERS AND MY SONS END ON THE SAME DAY! I'm guessing this is how their trying to scare their customers into not changing.

They can not say I did not ask if there was a discount for a Pastor because every time we changed phones I asked and to say its my resonsabilty to find out is crazy. That just tells me their not TEACHING their emploees enough or putting customer care before their all mighty dollars. To me thats like blamming a bank emploee for getting shot during a robbery or telling a rape victim its their fault , thats crazy. Their jobs are to know this stuff and if not then they should have SOME WAY to find this out when they sell you your phone or open an email account starting with "Pastor" and if a person asks MAYBE they should CHECK but out of the many many times asked we were told NO1 I find out Sprint not only gives a discount to Pastors but others that work for a church and this adds up to alot every month , Atleast $35.00 as much. And now that they know shes a Pastor and that theres a discount was she offered it lastnight , NO ! At this time I just want to get out without costing us to much money , I have had their lies , Cheating and abuse of using phones on my account to upgrade others ( making their cummision i"m sure )without my knowledge .

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curtterp
Specialist - Level 1

Jim,

First, I am not disagreeing with you. A GOOD REP, would have looked up to see if there was a Pastor/church worker discount. It could be that they just started to give Pastor/church worker discounts too. I would not have any idea about when Verizon started to give the discount, since I do not work for them.

Did you find the documents where I said to find them? I actually had a hard time finding that information too. I had searched before, but until today, did not find the actual date. My Verizon makes it easy to find some information, but makes you look in the funniest places to find other information. I also agree that it should be listed right next to the upgrade date on the firs page. ( I think it used to be there, but they took it out on the redesign of My Verizon)

Unfortunately, it looks like Verizon changed their terms and conditions last year. Here is the link

http://www.verizonwireless.com/b2c/support/return-policy

It does show that Early Termination Fees are $175 for feature Dumb Phones, and $350 for smartphones

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PJNC284
Master - Level 2

Was a smartphone ordered on that line and transferred to another line? That's the only way it would be subject to the $350 ETF.  Also when they initially started the 350 etf, there were some "multimedia" phones that were subject to the increased ETF but those were eventually removed.  What kind of phone does she have?

http://www.engadget.com/2010/01/19/verizon-whittles-350-etf-advanced-device-list-a-bit-fcc-pres/

"the ten phones removed were all featurephones, including the Motorola Krave, Samsung Rogue, and a host of LGs"

JimDandy
Enthusiast - Level 3

There was no transfers. My wife simply went from a smart phone back down to a dumb phone ( being told she would lose her unlimited data plan ) . We are charged for a dumb phone. But I have started going over our bill and have noticed other changes like we were paying $10.00 each for unlimited texting on each phone and it no longer shows this charge but it does show a charge for $100.00 under account charges for minutes and texts and it used to not show it this way. It seems they changed the way they bill it so now I need to find an older statement to see if they raised this some how.

GOD loves YOU and there is NOTHING you can do about it!

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B33
Legend

If you was on a Unlimited plan an your wife had an Upgrade coming to her or if was to were she could Upgrade she could have stayed on that Unlimited Plan. I just did my upgrade yesterday for my second Line an got a Razr Maxx and signed it for Another 2 years.. That Rep that help you Curved Balled you out of your Unlimited plan an what you had good with it..

The Father the Son an the Holly Gost.!  b33 over & out Smiley Happy

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michaeljtimko
Specialist - Level 1

AT&T & T-Mobile are stepping up their game plans for the post 6/28 slaughter.  I just got extremely lucrative email offers from both of them suggesting I ditch Big Red and come with them.  Maybe Verizon should reconsider their stance on those us that have grandfathered unlimited data plans.  If this was a mass email, then Verizon could lose a lot of us to these deals.

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B33
Legend

Who Knows But i'm set as for now for Two Mo years.!

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