Where the heck is 2/22 Froyo update
roachman55
Enthusiast - Level 2

I thought we were supposed to get the Froyo yesterday becuse of what others said they found on other sites well I dont have Froyo and now I wonder whats next. I see other phones got it yesterday. I want my Froyo now!!!!

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Agringo
Newbie

Well, I didn't learn my lesson. I have patiently waited for the update as all of you have. I got tired and purchased a XOOM! UGH!! Again I have to wait for updates with this device also! I hope it isn't like the wait with the fascinate.

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PJNC284
Master - Level 2

luckily the Xoom is stock honeycomb so you don't have to worry about the integration of the custom skins. Sidenote, I love the honeycomb boot animation.  I keep rebooting my phone just to see it. :smileyvery-happy:

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BBer
Newbie

THe problem is not that 2.2 has not been released, but the problem is the lack of communication by Verizon and Samsung.  Don't blame the sales people or Samsung stock replies, they are going by what they are instructed to do.  Until Verizon or Samsung corporates release any details, everything else is just a rumor.  I have been told by two stores that 2.2 would be out in February, but really did not believe either since one said first week of Feb. and the other said by the end of Feb..  While Verizon is not obligated to release any updates, most people buy android phones expecting upgrades.  If  2.2 is not going to be released for some time I think a lot of this complaining and whining would end if the corporate leaders of these companies would just come out and say it, instead of hiding behind stock replies and employee rumors. 

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techlife2
Newbie

Samsung is being as transparent as any other company under similar circumstances.  They have said they will release the upgrade (Froyo 2.2) just as soon as they have completed "additional testing". As to how long that will be, do you want me to start another rumor?  Okay, the new release date will be: (drum roll please) .....March 2, 2011. Okay, now I have given you a little piece of "hope" that you can carry around but, don't take it to the bank! I truly feel the pain for I am one of the many who suffers with Eclair in my face.  As to considering the alternative method of loading Froyo - I am not tech savvy enough to follow the instructions over at Android Central or XDA (what language do the use? - Has anyone, with limited technical skills, ever tried to load EB01and failed?)    

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notgoodenough
Enthusiast - Level 2

You nailed it. You are right on the money. Corporate leaders from VERIZON and SAMSUNG need to come out and say if an update is coming out or not. It's true they are not obligated to release an update but if customers knew this right from the start, I don't think they would buy this phone in the first place. I know there are alot of Fascinate fanatics out there but for the rest of us it would help in making the right decision had we known no update is coming. Come on if people know that when they're buying hardware, software and any peripherals  and it won't be upgradeable do you think they would buy such product.

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PJNC284
Master - Level 2

Verizon has never been about transparency.  Just look at the Thunderbolt fiasco.  

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EdW_VZW
Verizon Employee

Hi Roachman55,

 

The Froyo 2.2 update for the Samsung Fascinate will be released soon. The update will be sent to these devices when it is released from the manufacture and we apologize for any delay for the update being provided to the Samsung Fascinate.

 

Thank You,

 

edw@vzwsupport  

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notgoodenough
Enthusiast - Level 2

-  edw@vzwsupport  

 

 

Thank you so much for your reply. At least we've cleared 1 thing with regard to the FROYO update and that is one will be released soon. Alot of Verizon customer feels like we've been left in limbo not knowing for sure if an update will be released. I'll surely wait patiently for the update.

 

 

 

 

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krewemaynard
Newbie


notgoodenough wrote:

-  edw@vzwsupport  

 

 

Thank you so much for your reply. At least we've cleared 1 thing with regard to the FROYO update and that is one will be released soon. Alot of Verizon customer feels like we've been left in limbo not knowing for sure if an update will be released. I'll surely wait patiently for the update.


 


 

My wife got her Fascinate last year, mid October. The sales guy told us the update would be coming at the end of the month. It is now February, and there is no update.

 

Before you fall all over yourself thanking this guy, perhaps you should ask him to explain his idea of "soon."

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NuDroidUsrr
Specialist - Level 3

 


krewemaynard wrote:


notgoodenough wrote:

-  edw@vzwsupport  

 

 

Thank you so much for your reply. At least we've cleared 1 thing with regard to the FROYO update and that is one will be released soon. Alot of Verizon customer feels like we've been left in limbo not knowing for sure if an update will be released. I'll surely wait patiently for the update.


 


 

My wife got her Fascinate last year, mid October. The sales guy told us the update would be coming at the end of the month. It is now February, and there is no update.

 

Before you fall all over yourself thanking this guy, perhaps you should ask him to explain his idea of "soon."


 

  I got mine on October 5th, and I was torn between the Fascinate and the Motorola Droid X, but I chose the Fascinate. When I was looking at it, the salesman in the Rochester NY store told me that "This phone will be updated to 2.2 Froyo soon, so your concerns about the lack of Flash will be resolved then". I asked him if he knew when exactly, he said he could not say, so I told him I would be up before the 30 days is up if it is not. Well, as we all know, it was not, I went up there 28 days later, and I told them that I was waiting for the update, and they told me that it was right around the corner. So they got me to wait for this update so I could not return the phone to replace it with something else.

  I love the phone, and it works great with everything I do now, but Flash and the Car/Home dock problem with audio have me frustrated. I just want the phone to work the way the salesman told me it would.

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keikei9
Newbie

I am so disappointed with Verizon and Samsungs delay in upgrading the Fascinate to 2.2. I would never have gotten the phone if I had known it would take this long. I called Verizon before upgrading to the Fascinate and was told the phone would have 2.2 within the next month.(Purchased October 1st.) Verizon constantly thanks us for our patience when in reality we have no choice. I am not being patient...I am angry and I have no choice in the matter. Galaxy S owners should have been given the option to switch their phones to something else with no interruption to their contracts.There is absolutely no excuse for this and if Verizon really cared about their customers this would be done!!

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M91-30
Contributor - Level 1

you are being very unreasonable. verizon is not obligated to give you a certain OS version, and they are not obligated to give you a different phone when they don't meet your unreasonable demands. WHO WOULD BE DUMB ENOUGH TO BUY A PHONE WITH A VERSION OF AN OS THEY WERE UNHAPPY WITH? I bought the phone because I was happy with it as is. also, FROYO IS AVAILABLE, GO GET IT!!

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krewemaynard
Newbie

FWIW, I just got an HTC Incredible last week (free at Best Buy with a 2-year, w00t!). I LOVE it. It's "older" than the Fascinate, but it's running 2.2. Go figure.

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krewemaynard
Newbie

 


M91-30 wrote:

you are being very unreasonable. verizon is not obligated to give you a certain OS version, and they are not obligated to give you a different phone when they don't meet your unreasonable demands. WHO WOULD BE DUMB ENOUGH TO BUY A PHONE WITH A VERSION OF AN OS THEY WERE UNHAPPY WITH? I bought the phone because I was happy with it as is. also, FROYO IS AVAILABLE, GO GET IT!!


 

Judging by your icon, you're Canadian. Froyo hasn't hit the US. 

 

As for who would be "dumb enough," I agree to a point. The salesman put a strong sell on the Fascinate. Truth be told, it's a pretty phone, and it works pretty well (other than having Bing and no Google option. I mean, Bing. Really? But I digress...). The problem I and others have is that when we asked about a 2.2 upgrade, we were told AS FAR BACK AS OCTOBER that it was coming "by the end of the month." There was no ambiguity, no doubt, no "maybe," nothing but the assurance that yes, that phone WILL BE UPGRADED. I'm glad you have Froyo. Really, I'm happy for you. WE DON'T HAVE IT after nearly 6 months of being told that it's coming "soon." I hope you, Samsung, and Verizon can appreciate how maddening that is. 

 

The best thing Samsung and Verizon can do right now is not to give us more hollow assurances, but tell us WHY there has been such a delay. Be honest with us. Stop patting us on the head and telling us it'll all be fine. Tell us what's going on, where the process stands today, and give us a clear timeline based on that information. Anything short of that is unacceptable. 

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ARossetter
Contributor - Level 1

 


krewemaynard wrote:

 


M91-30 wrote:

you are being very unreasonable. verizon is not obligated to give you a certain OS version, and they are not obligated to give you a different phone when they don't meet your unreasonable demands. WHO WOULD BE DUMB ENOUGH TO BUY A PHONE WITH A VERSION OF AN OS THEY WERE UNHAPPY WITH? I bought the phone because I was happy with it as is. also, FROYO IS AVAILABLE, GO GET IT!!


 

Judging by your icon, you're Canadian. Froyo hasn't hit the US. 

 

 


Froyo has been available to those industrious enough to find it for a couple months now. Google "XDA" and find their Fascinate forums. You'll find all the resources you need there.

 

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krewemaynard
Newbie

 


ARossetter wrote:

 

Froyo has been available to those industrious enough to find it for a couple months now. Google "XDA" and find their Fascinate forums. You'll find all the resources you need there.

 


 

Yes, I am well aware of XDA, custom ROMs, etc. I'm talking about official updates here. I'm not going to root *my wife's* phone. Mine, maybe, but not hers. Suggesting that people root and install a third party ROM is akin to someone requesting a feature in a Linux forum and being told to RTFM or "write it yourself." It doesn't solve the problem and it's kinda rude.

 

As for the March 2 release date: I'll gladly file that under "believe it when I see it." I also hear dates in November, December, January, and most recently Feb. 24. You'll forgive me if I'm a bit skeptical.

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ARossetter
Contributor - Level 1

 


krewemaynard wrote:

 


ARossetter wrote:

 

Froyo has been available to those industrious enough to find it for a couple months now. Google "XDA" and find their Fascinate forums. You'll find all the resources you need there.

 


 

Yes, I am well aware of XDA, custom ROMs, etc. I'm talking about official updates here. I'm not going to root *my wife's* phone. Mine, maybe, but not hers. Suggesting that people root and install a third party ROM is akin to someone requesting a feature in a Linux forum and being told to RTFM or "write it yourself." It doesn't solve the problem and it's kinda rude.

 

As for the March 2 release date: I'll gladly file that under "believe it when I see it." I also hear dates in November, December, January, and most recently Feb. 24. You'll forgive me if I'm a bit skeptical.


 

I'm sorry, how is trying to please the **bleep** off masses by ensuring them that there is another option for Froyo rude? Why are you even here? This is a community forum, not Verizon support. Verizon employees don't have a significant presence here aside from moderating posts, so all you're going to get is what the community can provide. 

 

So with that, let me formally apologize to you specifically for trying to point you in a direction where you can get an Android 2.2 update to your phone. And with regards to the "RTFM" comment, I'd be happy to hold your hand through the entire process, but the forum rules prohibit discussing modding or hacking your phone here. However, you may have correctly guessed that I *DO* have an XDA account, and I *DO* post there, and I *CAN* answer specific questions in that forum.

 

Please don't bring hate to people trying to help.

 

 

 

 

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krewemaynard
Newbie

 


ARossetter wrote:

 


 

I'm sorry, how is trying to please the **bleep** off masses by ensuring them that there is another option for Froyo rude? Why are you even here? This is a community forum, not Verizon support. Verizon employees don't have a significant presence here aside from moderating posts, so all you're going to get is what the community can provide. 

 

So with that, let me formally apologize to you specifically for trying to point you in a direction where you can get an Android 2.2 update to your phone. And with regards to the "RTFM" comment, I'd be happy to hold your hand through the entire process, but the forum rules prohibit discussing modding or hacking your phone here. However, you may have correctly guessed that I *DO* have an XDA account, and I *DO* post there, and I *CAN* answer specific questions in that forum.

 

Please don't bring hate to people trying to help.

 

 


 

lol "hate." I love how disagreeing with someone is "hate." I don't know you, I'm not mad at you, and I certainly don't "hate" you.

 

I don't need any hand holding, thank you. I'm perfectly capable of rooting. I choose in this case to wait for the official OTA update, which is what I thought this thread was about, and which is not officially available in the US.

 

I'm not looking for tech support. Don't need it. I'm here to express my disappointment at Samsung and Verizon for the seemingly endless Froyo delays. Many people were sold this phone with a promise of a Froyo update within a certain time period. That time came and went. I know you can get Froyo through unofficial channels. Again I choose--as do many-- to wait for the official OTA update. I do not think that my comments will help speed the process. But it is comforting to me and others to know that we are not alone in our frustration. 

 

You said this earlier [emphasis mine]: "If you don't like the pace of updates, take matters into your own hands (Just don't blame me if you fail to follow instructions and turn your phone into a $600 paperweight)." What if I don't want to take that chance? What if I don't want to void my warranty? It's great that you have an XDA account and can root your own phone. I really appreciate the XDA devs and community; I may root my Incredible one day, and I am thankful that there is a group dedicated to hacking Android phones. But the fact is, the official Fascinate update has been completely flubbed, and I am disappoint.

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ARossetter
Contributor - Level 1

 


krewemaynard wrote:

 

lol "hate." I love how disagreeing with someone is "hate." I don't know you, I'm not mad at you, and I certainly don't "hate" you.

 

 


 

Sorry, that was not meant to indicate that one person hates another. It was the context I (apparently incorrectly) read into it.

 

I did misread your post a bit, I think, and I do aplogize for that. Unfortuntely, the update for this phone is still a ways out from the looks of it (and if it is anything like the Epic's update, we probably don't want it anyway). And I wrote that $600 paperweight comment more to cover my own behind, mainly because I wouldn't want someone coming at me because "I told them to do it". Fact is, it really isn't that difficult to do, improves performance, provides a cleaner user experience, and allows for additional functionality. I agree that it does suck that Verizon can't approve a Froyo release, but honestly, the mod crowd does a better job anyway IMO, because their motivations are about improving the phone, not making money off of it.

 

So yeah, sorry again for my rather rude reaction to your post.

 

 

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krewemaynard
Newbie

 


ARossetter wrote:

 


krewemaynard wrote:

 

lol "hate." I love how disagreeing with someone is "hate." I don't know you, I'm not mad at you, and I certainly don't "hate" you.

 

 


 

Sorry, that was not meant to indicate that one person hates another. It was the context I (apparently incorrectly) read into it.

 

I did misread your post a bit, I think, and I do aplogize for that. Unfortuntely, the update for this phone is still a ways out from the looks of it (and if it is anything like the Epic's update, we probably don't want it anyway). And I wrote that $600 paperweight comment more to cover my own behind, mainly because I wouldn't want someone coming at me because "I told them to do it". Fact is, it really isn't that difficult to do, improves performance, provides a cleaner user experience, and allows for additional functionality. I agree that it does suck that Verizon can't approve a Froyo release, but honestly, the mod crowd does a better job anyway IMO, because their motivations are about improving the phone, not making money off of it.

 

So yeah, sorry again for my rather rude reaction to your post.

 

 


 

Thanks. :smileyhappy: I don't mean to be rude. I am unhappy with this whole situation, but not with you or any other user. Let's shake hands and play nice now. :smileyhappy:

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