error message
helplesser
Newbie

I try to send or reply to an email and receive an error message "Socket is not connected."  what does that mean and how do I fix it? 

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itzbob701
Newbie

Did it work before and then stop working?

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nickjr
Contributor - Level 3
Check out your outgoing and incoming security settings
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TBhouston
Specialist - Level 1

Can you get on the internet?

 

Have you taken out the battery and put it back in?

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AraceliT_VZW
Contributor - Level 3

Thank you all for your replies. In addition we also recommend testing your Internet connection. You can also try removing the email account and re-adding it, provided it is not the Gmail account attached to the phone. 

 

Thank you, 

 

AraceliT

Follow us on Twitter @VZWSupport

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