lte extender error 32

[lslvrnz]

lte extender error 32

[vzw_customer_support]

lslvrnz, the last thing we would ever want if for you to have issues with your Network Extender. We are here to help. When did the issue begin? 

-Jacob

[lslvrnz]

Getting error 32 with phone extender for 3 months

[vzw_customer_support]

Thank you for contacting us regarding the LTE extender error 32 messages that you have been receiving. I'm saddened to hear this. Can you tell me if you have tried to power off/on the device?

-Roni

[lslvrnz]

Yes

have recyled power off on

did a reset

checked  all isp and router settings with help from Verizon tech support

have done everything suggested by verizon

still getting error 32

what do I do now?

[vzw_customer_support]

I am so sorry to hear of any issues with your extender. What model Extender do you have? 

-AL

[lslvrnz]

Check my records with verizon

[vzw_customer_support]

We are happy to review your Network Extender directly. To allow us to do so properly, please leave us a Private Note here, or reach out to us @VZWSupport on Twitter or Facebook. We look forward to working with you soon!

*Robert

[lslvrnz]

Getting error 32 on phone extender

have done everything asked by Verizon over the last 3 months

verified correct location of antenna

Reset extender

powered off and on extender

verified all settings with isp and router manufacturer

what else can I do?

what does an error 32 mean

how can I overcome this error?

 

[lslvrnz]

How can I contact you on Facebook?

[vzw_customer_support]

Hello IsIvrnz. We're sorry to read that you're having trouble with your Network Extender, and we're happy to help. Please tell us more. When was it activated? Was it already working?  ~Aaron

[lslvrnz]

Activated in Jan 2022

[lslvrnz]

Working still getting error 32

[lslvrnz]

How can we get Verizon tech support on Facebook?

[vzw_customer_support]

Great question. Just visit our Facbeook page, and send us a message. 

~Aaron

[lslvrnz]

How do I get to your Facebook page?

[lslvrnz]

have recyled power off on

did a reset

checked  all isp and router settings with help from Verizon tech support

have done everything suggested by verizon

still getting error 32

what do I do now?

[lslvrnz]

Waiting for an answer…..

[vzw_customer_support]

We certainly want to make sure the extender is back up and running for you, lslvrnz. Error 32 has to do with your router LAN or firewall settings. This link has the steps on how to configure your router to work with the extender: http://spr.ly/66093mhMx Let us know if this fixes the issues with your extender.

-Nikki

[lslvrnz]

All these router settings have been check about a month ago and the isp had been contacted and there have been no network quality issues.

[vzw_customer_support]

Hello, thank you for reaching out to Verizon. Remember, the Verizon team is available 24/7. You can send us a PM to better assist you and find a solution to any concern you may have!

>Janet