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why does my backup assistant plus fail and it says... there was a communication error
thea003
Newbie
‎02-04-2013 10:57 AM

why does my backup assistant plus fail and it says... there was a communication error

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vzw_customer_support
Customer Service Rep
‎02-14-2013 02:07 PM

Hi thea003,

Let's see what's causing the problem! Are you able to access all other applications? Are you connected via wi-fi? When were you last able to launch backup assistant? I look forward to hearing from you soon.


Thanks for your contribution to our community forums,


AyaniB_VZW

Follow us on Twitter @VZWSupport

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