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Why does my phone lose connection, then shut down continuously until the battery drains, usually after I use a navigation app?
BPW40
Newbie
‎05-07-2015 12:49 PM

Why does my device lose connection, then shut down continuously until the battery dies, usually after I use a navigation app?

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An Accepted Solution is available for this post.
Re: Why does my phone lose connection, then shut down continuously until the battery drains, usually after I use a navigation app?
vzw_customer_support
Customer Service Rep
‎05-09-2015 01:05 PM
BPW40,

Here to help! This is definitely not normal activity for you phone. This can become very bothersome and I want to make sure we get this corrected. Have you always had this issue when using the application? Have you received any error messages? Keep us posted.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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