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caller id not working on S8+
aleech1029
Member

I've rec'd several calls on my new S8+ but unless the caller is in my contacts list, the name is not displayed on the screen when the call comes in - I have caller ID included with my plan so I'm not sure whats up

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Re: caller id not working on S8+
vzw_customer_support
Customer Support

Aleech1029, making sure our phone is working is out top priority. Is the number appearing with the incoming call? You can view details on how caller id works here:  http://spr.ly/65848ehni

Verizon_Customer_Support

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If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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