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"DQA Keeps stopping" Error Message
CLASSICMIKE1967

Getting "DQA Keeps stopping" message after i did the security update. Anyone know how to fix? I have a S8 Plus

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1 Solution

Correct Answers
Re: "DQA Keeps stopping" Error Message
yarelim_vzw
Verizon Employee

We appreciate everyone's patience while the team worked on providing us a fix. As most of you have noticed, S8/S8+ users who are having this issue should be and will be notified by Galaxy Apps for an upgrade (over the air)  to address the issue.

yarelim_vzw

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Re: "DQA Keeps stopping" Error Message
despite
Member

Same here. Got my S8 today, did the Android update and now "DQA keep stopping" popup in the middle of my screen over and over.

Re: "DQA Keeps stopping" Error Message
MRE77
Member

Same with mine. I had to restart my phone a few times but this last time it popped up once and hasn't been back. Has anyone found anything else out yet??

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Re: "DQA Keeps stopping" Error Message
Lazyasyou
Member

I've restarted mine 5 or 6 times and it is still popping up all the time.

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Re: "DQA Keeps stopping" Error Message
despite
Member

Verizon customer service replied to me on twitter. I'll report back what I find out.

Re: "DQA Keeps stopping" Error Message
tomnj
Member

Same issue here.

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Re: "DQA Keeps stopping" Error Message
Serenal
Member

I had luck doing this:

1. Go to the App Manager under settings

2. Use the drop-down menu in the top right to enable "Show System Apps"

3. Find DQA from the app list

4. Select "Data Usage"

5. Disable "Allow background data usage"

Since I don't know what DQA is, I wouldn't call this a long-term solution, but it should hold until Samsung can issue a fix/patch. Let me know if this helped, it worked for me! I saw other people on other boards suggest doing a system catch from Recovery mode, but that didn't do it for me, nor did restarting my phone several times.

Re: "DQA Keeps stopping" Error Message
tastous
Member

Got the same issue after the update. It seems related to wifi. I don't  get the message when i  wifi off. Dqa stands for data quality assessment,  so it seems to be a bhug in this update that affects wifi.it also slows down connection.

Re: "DQA Keeps stopping" Error Message
BRIBEL61
Member

Yes.  It seems to only happen with WiFi on. 

Re: "DQA Keeps stopping" Error Message
despite
Member

Verizon customer service is telling me to force quit DQA via the system app manager.