Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

A suspicious "upgrade"

I received the following verizon cleaner app upgrade for Samsung SM-G9998U which was entitled "security-update-ver282202". It won't let me say no. Is this legitimate?



Labels (1)
Re: A suspicious "upgrade"
Customer Support

Hey there. I don't want you to be concerned about any updates. Did you know you can get the update directly from Samsung? Try this link.