After Oreo....

[MattDC09]

After the Oreo update, none of my badges work. I keep almost every notification save for my messaging apps, turned off. I hate that when you swipe a notification away it clears the badge icon as well. But there is no badge icon coming up for my email or Facebook. Is this a bug, or an oversight on the Oreo update? How can I complain to get it fixed?

[Klue]

Go to Settings>Notifications>Then make sure App icon badges is turned on. Then turn on the individual App that you the numerical value applied to.

[MattDC09]

I have done that. It has made no diffetence.

[Klue]

When you are in notifications, tap the bar that says App icon badges and another page comes up asking if you want show with number  or show without number.

[MattDC09]

Yes. I have done every step required. Once again, so c ei have the pop up notifications turned off, it does not even put a badge next to the email. Previously  I could monitor how many emails judging the badge icon number displayed. With the update, that is apparently no longer viable.

[vzw_customer_support]

It’s important that you can keep track of your emails and messages with the badge notification, MattDC09. I appreciate all of your efforts so far, and I wanted to gather some additional information. You mentioned your email and Facebook, do other applications still have a badge notification? Also, you mentioned that you have pop-up notifications off, what happens if you enable them? Does this behavior also happen in Safe Mode? Here’s how to restart in safe mode: https://www.verizonwireless.com/support/knowledge-base-203892/ Have you checked for application updates since Oreo was installed?

Joseph_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[MattDC09]

I do constantly check for the updates, and have kept them all up to date. Messages+ and Snapchat's badges work correctly, (I still dislike when you swipe a notification  away it deletes the badges, that should be an option, not a standard) but email and Facebook do not.

[MattDC09]

I tried restarting in safe mode, but it made no difference. All it did was mess up my custom settings and theme upon turning safe mode off.

[vzw_customer_support]

I appreciate completing that step, MattDC09. I researched further into this issue and the Oreo update. With software relating concerns, we always recommend reaching out to the manufacturer directly. We don't really have a say in when updates are released, or what changes are made. I sincerely apologize for any inconvenience.

Marshall_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[MattDC09]

I completely understand. I figured it's. Some sort of Compatibility issue that will hopefully be resolved. After all, only a few days since it's release. We shall see if it works itself out.