Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Android Pie issues on Note 9

Ever since my Note 9 was updated with the new UI (Pie) things have not been working correctly.  Specifically when in my car, I do not receive any notification sounds for my emails, texts, etc.  I've tried clearing cache, repairing with my car, restarting, uninstalling and reinstalling, and nothing seems to work.  Sound notifications while driving are very important to me as I can always pull over to read what has been sent if it's an emergency or a response I've been waiting for. do I fix this issue? I've also had to clear cache and clear data on several other apps of mine to get them working correctly.  Very annoying.

Labels (1)
Re: Android Pie issues on Note 9
Customer Support
We want to make sure that you stay connected while you're on the go. Sorry for this inconvenience. Are you able to connect to any other Bluetooth devices with no issues? Did you recently update the software on your device by tapping Settings>System Updates>Check for System Updates>Download?  
It will also be helpful to reset the network settings on your device. Click the link below for the steps on how to reset the network settings: