Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I started experiencing problems with apps not downloading over Wifi before the Marshmallow update, but it appears that many started having Wifi problems after the Marshmallow update.
The specific problem I am referring to is where everything works when using Mobile Data with Wifi turned OFF, but many things don't work with Wifi turned ON. The Wifi will connect to the router, and certain things will be downloaded but no streaming or update downloads will work.
My data usage has increased substantially since this problem started, and it occurs on my wife's Note5 as well. I will end up going over my data limit, which is even more expensive, if I want to use my phone they way I used to use it before these problems started.
Is anyone else having to pay more?
not so far
I ended up paying $15 for going over my data limit before I found the root cause of our issue...my router.
Not so far
not verizon's problem
Hi! You said you found the root of the problem. What were you able to do to fix it?