I sent my phone in for repair of a cracked screen (Asurion claim ID 500786696423). Today I got an email saying it can't be repaired, and to call 888-861-2622 as soon as possible. I borrowed a phone to call, but got a message saying the number is not in service. Is it possible that the repair company (ubreakifix) went out of business? I can't get a response from anyone, and they have my phone.
Ubreakifix is a national chain, so no.
this is the number that is listed online. 8773202237
Or just call Asurion. If the phone can’t be repaired they’re going to charge you the full deductible and send your replacement.
Thank you for contacting us. I suggest that you contact Asurion at 888-881-2622 and let them know waht's going. They will be able to help you with getting in contact with that repair shop.*Debbie