Bill shows charge for phone and it was paid off yesterday

[bubba1964]

Good morning, my first bill shows a charge for my Galaxy note and I paid it in full yesterday. How do I get this taken care of?

[Doggo]

I suggest you look at your bill more closely and observe what the cycle dates say vs when you paid off the phone. A bill isn't going to reflect a sudden change if it already printed out.

[vzw_customer_support]

We're glad to answer billing questions around your paid-off device agreement. Let's collect additional information. If your device was paid off yesterday, that would not appear on a current bill as it takes 4 weeks or more to generate the next statement. What is the date for the first bill that you're viewing?  -Rita K.