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Blocked calls go to voicemail after Oreo
RAIDRREP
Enthusiast

After getting Oreo pushed to my phone, the calls all go to voicemail. How do you get blocked call functionality back to the was it was before Oreo? No app suggestions please as I would just like to have it work as before.

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Re: Blocked calls go to voicemail after Oreo
Ann154
Super User
Super User

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Blocked calls go to voicemail after Oreo
RAIDRREP
Enthusiast

Galaxy Note 8

Get Outlook for Android

Re: Blocked calls go to voicemail after Oreo
vzw_customer_support
Customer Support

I know how important it is to completely block certain callers, RAIDRREP. I'm sorry the functionality has changed since the update. We can certainly lift this up to Google. However, you can add Call & Message Block, free of charge, and block up to 5-numbers. That is not an app. It can be done via My Verizon. You can get all details here: http://bit.ly/RXRlvK

 

VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: Blocked calls go to voicemail after Oreo
vzw_customer_support
Customer Support

RAIDRREP, software updates are supposed to enhance your services. I can imagine your surprise encountering this issue. Let's try to fix this issue. Can you tell me if this problem has remedied itself in the last two days? Have you tried to power on/off the device? Can we check the device and make sure that the "do not disturb" option is not turned on? Click http://spr.ly/6583DkmQJ . If all is ok here, let's the check call forwarding feature. Click http://spr.ly/6584DkmQK to check and make sure this feature has not been activated. Please advise once you have completed the above steps.   

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Re: Blocked calls go to voicemail after Oreo
RAIDRREP
Enthusiast

If your call blocking service would allow for 50 numbers then I might consider it

5? Roll the dice and see which I still want blocked - not the way I want to go.

Re: Blocked calls go to voicemail after Oreo
RAIDRREP
Enthusiast

I do not know if it has remediated in the last 2 days. Phone has not restarted since the update.Do not disturb is off as is call forwarding.

Next blocked call that goes to voicemail

Also not so sure about the enhancement of services with this update. Control of notifications got worse and in many cases reset. Perhaps we take OREO off the phone?

Re: Blocked calls go to voicemail after Oreo
RAIDRREP
Enthusiast

Well today has not been any better - blocked calls still going to voicemail.

Any ETA on a fix?

Re: Blocked calls go to voicemail after Oreo
vzw_customer_support
Customer Support

We're sorry to hear that you're still having these issues. At this time we don't have an estimated time for this issue to be resolved, but you can monitor the latest updates available here. http://spr.ly/6584DZBY6

 

JoelD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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