Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Calls and Texts not going through
Kristl
Newbie

My messages aren't going through when trying to contact someone, and when I attempt to call them I am getting a message stating that due to restrictions on their phone my call cannot go through. They are also receiving a message that states that they are unable to receive a text message due to device restrictions or insufficient funds.

 

Labels (1)
0 Likes
Re: Calls and Texts not going through
vzw_customer_support
Customer Service Rep

Oh, no! We know how important it is that you are able to call and text your contacts, Kristi! I'll be sending you a Private Note momentarily to best assist.
NicoleR_VZW

0 Likes