Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Cracked screen, Total Protection
GARWAL16
Newbie

I upgraded to the Note 9 and purchased the Total Protection plan ($13). Walking into my house the slippery phone fell to the ground and cracked. I've googled info on screen replacement with the warranty and I cant really find anything other then it may cost $29, $49 or $700. I'm confused to say the least.

0 Likes
Re: Cracked screen, Total Protection
vzw_customer_support
Customer Support

Please follow this link to start your claim and learn more about the costs to replace the screen of your device. https://www.phoneclaim.com/verizon/ 

 

AbrahamS_VZW

 

Follow us on Twitter @VZWSupport

If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes