Data Usage
belshawd
Enthusiast - Level 1

My data usage was up this month.  No change in usage......probably about 6x more data.....Could it be a Wifi issue?

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Re: Data Usage
vzw_customer_support
Customer Service Rep

That is likely. Have you checked the connection to the Wi-Fi? GenevieveB_VZW

Re: Data Usage
belshawd
Enthusiast - Level 1

Wifi is good.....I'll track the Data Usage from here on.....I don't know why the Wifi got turned off.....but I think that was the reason for the Hi data usage....we'll see...

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Re: Data Usage
vzw_customer_support
Customer Service Rep

I appreciate you taking the time to reach out. You can adjust the bill cycle date in Settings> Data Usage to reflect the same as your own and keep a more accurate count. Do you have any additional questions? YaleK_VZW

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