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I keep getting disconnected from the chat when attempting to get this resolve.
When you see the icon stating that you missed a call, and that the person left you a voicemail, when you click the icon, you get this screen instead of having to phone dial your voicemail. How do you fix this?
ColinGlenn, we're here to help in the best way we can. What is the make and model or your device?
Please, it is very annoying to not dial my voicemail when I click the voicemail icon.
Still no answer.
We understand the importance of having access to your Voice Mail as expected. Please restart your device and try it one more time. Let us know how it works.