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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Fast charging gone
SUGANSPICE
Enthusiast

My fast charging no longer works since the update on my s7 edge a few weeks ago. I need that back because i use my phone a lot and constantly on the highway.  Are there any solutions? Can I just uninstall the update?

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Re: Fast charging gone
bearone21
Legend

i didn't know fast charging could be done in a vehicle!!

no, can't go back!!

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Re: Fast charging gone
jrh4054
Specialist

It can be done if you have a fast charging mobile charger.  I have one and it works perfectly.  However, you can't use the USB port to do it.

Re: Fast charging gone
vzw_customer_support
Customer Support

SUGANSPICE, being able to keep your phone charged when you're driving is essential. Don't worry. I am confident that we will find a solution. Can you tell me how you're charging your phone while you drive? Are you using the USB cable or an adaptor to use the home charger? Are you able to use the fast charging option at home? -Jacob_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Fast charging gone
SUGANSPICE
Enthusiast

I have a car charger as well as a travel charger and neither one will fast charge

Re: Fast charging gone
bearone21
Legend

so what do you have to use, the cigar lighter??

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Re: Fast charging gone
jrh4054
Specialist

The charger must be a fast charger.  Are you sure the fast cable charging setting is on?

Re: Fast charging gone
jrh4054
Specialist

Yes, you use the lighter plug.

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Re: Fast charging gone
vzw_customer_support
Customer Support

Let's continue to work together. Unfortunately, we cannot uninstall the last update. Some settings may be changed after performing an update. From Settings, select Battery, and then select Fast cable charging and advise us of any new results. Here's a link with more details about fast charging http://spr.ly/6580DUzin.

 

Corey_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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