Fingerprint fail.
vstj2014
Enthusiast - Level 1

Anyone having issues with fingerprint recognition? For me, it seems to be 8 out of 10 fail to recognize.  Tried numerous times deleting and rebuilding fingerprint. Works for a few days then starts failing.

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Re: Fingerprint fail.
vzw_customer_support
Customer Service Rep

We want to make your ability to get into your device swift and easy. Do you notice any improvement in Fingerprint Recognition when you wipe off the reader with a micro-fiber cloth?


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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