Galaxy A42 won't do wifi calling

[noname427]

Wifi calling is enabled, the E911 address is entered.  I'm on my home's wifi network, however the A42 constantly tries to route calls through the normal cell service.  But I have very poor reception in my home so calls are dropped.  How do I force the A42 to always call over wifi while on a wifi network?

The only reason I bought a phone through Verizon, rather than an unlocked phone, was to be able to make wifi calls.  

[vzw_customer_support]

@noname427 ,

It's great to know that Wi-Fi Calling was the only reason you wanted to get this phone. When it comes to calls using Wi-Fi or mobile connections, that really depends on what is being picked up as the stronger connection. Turning off that mobile connection would force the phone to use Wi-Fi only, so turn Airplane Mode ON so that you do not have that competition. Your phone should show a special icon when using Wi-Fi Calling, as explained here: https://www.verizon.com/support/troubleshooting-wifi-calling-android-video/  -Russell