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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Galaxy Note 3 Charger Issues
scooterfiveo
Newbie

My Samsung Galaxy Note 3 updated to KitKat and now my original charger is the only charger that does not work. Worked great before the update now I leave the charger on for hours with little charging and a message that reads "For faster charging, please connect original charger". Again, this was not an issue before the forced update. Are they going to fix this issue? Will they give me a replacement charger free of charge since it their fault?

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Re: Galaxy Note 3 Charger Issues
DJChelan
Newbie

I think we should start a Class Action, my broke again today. GRRRRR

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Re: Galaxy Note 3 Charger Issues
Not applicable

No class actions allowed per US Supreme Court.

But go and bring one to the device maker who is not protected under that decision.

Good Luck

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Re: Galaxy Note 3 Charger Issues
dimps81
Newbie

I am having the exact same issue. Is there a solution for this yet?

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Re: Galaxy Note 3 Charger Issues
Goodcustomer
Enthusiast

The Galaxy Note # is known worldwide to have the charging issue. Verizon had the 3.o charge cables on back order for months. Why? because they told customers that the cord was the problem. It wasn't and isn't. It is a defect in the phone. Often Verizon flips you over to Assurion, the insurance company, and they inherit the problem. I just received a replacement Note 3 and it doesnt charge right out of the box!

Bottom line is: Verizon knowingly sold customers pieces of toilet paper called Note 3. They are still doing it! Rather than send them back to Samsung, they choose to sell them off to unknowing customers. It is DISGUSTING! Google Note 3 charging problems and then ask yourself if you would sell such a phone to your customers ..if you cared about them.

Solution: Get Verizon to take back the Note 3 toilet paper and give you any other phone they sell. This is the ONLY FIX acceptable.

Re: Galaxy Note 3 Charger Issues
mms_623
Newbie

I am having the same issue. I have had the phone over a year now. It happened the first time in September, but after a few days the problem went away. It took forever to charge, but it did eventually charge. Now almost 2 months later,  it is happening again with same message (use original charger) but it never charges past 12%. I have noticed since the first time I had problem that even though it charged, battery seemed to run down faster.

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Re: Galaxy Note 3 Charger Issues
pov2014
Enthusiast

I am having the same issue ... I believe it is the charger that is not working correctly.Bad design and/or defective product. I took it to Verizon wireless store and they gave me new one, and after a week or two, the same problem occurred. It is suggesting to use the original charger,  and even this doesn't solve the problem.  The manager in the store said, it's the charger because so many people complaining and having same issue.  what is the solution for verizonwireless?

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Re: Galaxy Note 3 Charger Issues
pov2014
Enthusiast

I will go back into the verizon store again this week to have them replace the charger.   

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Re: Galaxy Note 3 Charger Issues
pov2014
Enthusiast

I like the phone but I hate the charger ... people why don't we just go get a new charger every time broke so hopefully the verizon will pay attention to this matter.  Anyone heard of a solution by Verizonwireless yet?

Re: Galaxy Note 3 Charger Issues
karpecorgi
Enthusiast

I have the same problem. Second phone same thing.  Even bought new OEM charger. I hate the charging love the phone.  This is maddening!!!!

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